Tech Support

Having trouble? Feel free to give us a call or drop us a message.


Every system is preloaded with Remote Support software. We are currently using AnyDesk, but older machines may have TeamViewer installed.

Using the Remote Support software we can see what you see on the screen and help to guide you through any issues you may be having. When downtime equals money, getting you up and going again fast is our goal.

Download AnyDesk

Remote Support Software


  • ProBal Support Line
  • 8:00am - 4:30pm
  • Monday - Friday
  • (940)-668-1126
  • (650) 910-7240 -- Technical Support SMS Channel
By messaging or providing your cell phone number you agree to receive calls and texts to that number from ProBal Dynamic Balancing, LLC that may be automatically dialed or prerecorded.
Msg & Data Rates May Apply. Text STOP to opt out. Text HELP for more info.

Not an emergency?

Send a support request: