Who we are

ProBal Dynamic Balancing, LLC. (“ProBal”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the ProBal website (https://probaldynamicbalancing.com) and governs data collection and usage. By using the ProBal website, you consent to the data practices described in this statement.

 

What personal data we collect and why we collect it

ProBal keeps track of the websites and pages our customers visit within ProBal, in order to determine what ProBal services are the most popular. This data is used to deliver customized content and advertising within ProBal to customers whose behavior indicates that they are interested in a particular subject area.

 

Comments

 

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

 

ProBal collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number as provided. ProBal also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by ProBal. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by ProBal for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ProBal web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ProBal public message boards, this information may be collected and used by others. Note: ProBal does not read any of your private online communications.

ProBal encourages you to review the privacy statements of websites you choose to link to from ProBal so that you can understand how those websites collect, use and share your information. ProBal is not responsible for the privacy statements or other content on websites outside of the ProBal and ProBal family of websites.

Cookies

The ProBal website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ProBal pages, or register with ProBal site or services, a cookie helps ProBal to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same ProBal website, the information you previously provided can be retrieved, so you can easily use the ProBal features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ProBal services or Web sites you visit.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. This Website Privacy Notice does not apply to the use of websites not controlled by ProBal.

 

Analytics

In addition to data stored by ProBal, the website may also collect data for third-party services for the purpose of Analytics. Google Analytics may collect, monitor and analyze this usage data. For more information on Google Analytics’ terms and privacy policy. You may also use the the ad settings your browser software or mobile apps to turn off or opt-out of the Google Analytics Advertising Features. You can also see Google Analytics’ currently available opt-outs.

 

Who we share your data with

ProBal websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ProBal or the site; (b) protect and defend the rights or property of ProBal; and, (c) act under exigent circumstances to protect the personal safety of users of ProBal, or the public.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

ProBal does not sell, rent or lease its customer lists to third parties. ProBal may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, ProBal may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ProBal, and they are required to maintain the confidentiality of your information.

ProBal does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Visitor comments may be checked through an automated spam detection service.

 

Your contact information

 

ProBal collects and uses your personal information to operate the ProBal website and deliver the services you have requested. ProBal also uses your personally identifiable information to inform you of other products or services available from ProBal and its affiliates. ProBal may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Additional information

 

How we protect your data

 

ProBal secures your personal information from unauthorized access, use or disclosure. ProBal secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

Changes to this statement

 

ProBal will occasionally update this Statement of Privacy to reflect company and customer feedback. ProBal encourages you to periodically review this Statement to be informed of how ProBal is protecting your information.

 

What third parties we receive data from

 

 

Children’s Privacy

 

Our websites are not directed at children under the age of 13. We will not knowingly collect personal data online from anyone under 13, without verifiable parental consent. If we become aware that we have inadvertently received personal data from a child under the age of 13, we will delete such information from our records. If a parent, guardian, or anyone else becomes aware of personal data we have collected from an individual under the age of 13, please contact us.

 

Your California Privacy Rights

 

If you are a resident of the State of California, you have certain rights under California law.

California law permits California residents to request from a business with whom the California resident has an established business relationship, certain information about the types of personal data the business has shared with third parties for those third parties’ direct marketing purposes, and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To submit a request for this information, please refer to the “Contact Information” section of this Website Privacy Notice.

If you are a California resident, California law provides you with the following additional rights with respect to your personal information:

• The right to know what personal information we have collected, used, disclosed, and sold about you. To submit a request to know, you may call us at (940)-668-1126, or email us at sales@probaldynamicbalancing.com. You also may designate an authorized agent to make a request for access on your behalf.
• The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may call us at (940)-668-1126, or
• email us at sales@probaldynamicbalancing.com. You also may designate an authorized agent to make a request for access on your behalf.

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or payment information used to make purchases from us. We also may use a third-party verification provider to verify your identity. 

Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.

You may learn more about your rights under California’s privacy laws at http://www.privacyprotection.ca.gov).

 

European Data Privacy Rights

 

Under applicable European data privacy laws (including the General Data Protection Regulation 2016/679 [“GDPR”]), residents in the European Economic Area, Switzerland, and the UK have certain rights as described below. ProBal and its affiliates are data controllers. Under the GDPR, you have some rights to make requests, which are all subject to exemptions and qualifications under the applicable data privacy laws. You have the right to ensure your personal data is accurate, and also we request that you let us know if your personal data changes. You have the right to request that we delete your personal data (although we may still need to retain your personal data as described above in this Website Privacy Notice for contractual and/or legal purposes). You have the right to request that we restrict the processing of your personal data (although we will still need to process your personal data during the duration of the contract and beyond for legal purposes).You have the right to access a copy of your personal data (and this is limited to information that is your personal data only, not to the underlying document or remaining information, and subject to the exemptions and qualifications under the applicable data privacy laws). You may also object to the use of your personal data where we rely on legitimate interests, in certain circumstances (and we may still be able to process your personal data, if we have compelling grounds to do so). If you wish to raise a complaint about how we have handled your personal data, you can contact us, and we will investigate the matter and respond to you promptly. If you are not satisfied with our response, or if you prefer not to engage with us first, you can complain to any applicable data privacy authority in your country of residence. The Belgian supervisory authority is the Data Protection Authority: https://www.dataprotectionauthority.be.

We shall respond to all requests within one month. Occasionally, it may take us longer than a month (up to three months), if your request is particularly complex, or you have made a number of requests. In this case, we will notify you within the first month.

 

What Forms of ID Will I Need to Provide to Respond to your Requests?

ProBal accepts the following validation when information on your personal data is requested:

• Driver’s License;
• Passport;
• Other Government-Issued ID;
• Utility Bill (Within Last Three Months).

You will need to send an email from the email address account associated with your personal data, as stored on ProBal’ systems.

 

Under What Circumstances Will ProBal Contact Me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

 

International Transfer of Personal Data

Our principal operations are located in the United States, including our hosting facilities for our websites.

ProBal transfers your personal data within the ProBal group of affiliates, and/or to other third parties, such as our third-party service providers outside of the EEA/UK. When we do so, we transfer the information in compliance with applicable data protection laws. In particular, we have implemented safeguards in the form of standard data protection clauses adopted by the European Commission. The safeguards ensure compliance with the data protection requirements of the GDPR, as well as your rights appropriate to the processing of your personal data. In the rare case the outlined safeguards are not available, we will request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

 

Contact Information

 

ProBal welcomes your comments regarding this Statement of Privacy. If you believe that ProBal has not adhered to this Statement, please contact ProBal at sales@probaldynamicbalancing.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Copyright © 2020 ProBal Dynamic Balancing, LLC.